Responsible Gaming

Our Commitment to Your Wellbeing

At akmus.co.nz, we believe online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. We're committed to promoting responsible gaming practices and supporting our players in New Zealand.

Age Verification & Legal Requirements

You must be 18 years of age or older to gamble online in New Zealand. We take age verification seriously and require all users to confirm their age upon registration. If you are under 18, you are not permitted to access or use online gambling services. Parents and guardians should monitor their children's internet use.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

  • Chasing losses by gambling with more money to recover what you've lost
  • Gambling with money intended for essential expenses (rent, food, bills)
  • Hiding your gambling activities from family, friends, or partners
  • Spending more time or money on gambling than intended
  • Neglecting work, study, or relationships due to gambling
  • Feeling anxious, irritable, or depressed when not gambling
  • Borrowing money to gamble or pay off gambling debts
  • Failed attempts to cut back or stop gambling
  • Lying about the extent of your gambling activities
  • Using gambling to escape stress, anxiety, or negative emotions

If you recognize any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools & Features

Most reputable online casinos offer built-in tools to help you maintain control. When available through your chosen operator, consider using:

  • Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
  • Loss Limits: Cap the amount you're willing to lose during a gaming session
  • Session Time Limits: Receive notifications when you've been playing for a set duration
  • Reality Checks: Pop-up reminders of how much time and money you've spent
  • Self-Exclusion: Temporarily or permanently ban yourself from accessing gambling sites
  • Cool-Off Periods: Take a mandatory break from gambling for a set period

Take advantage of these tools—they exist to protect you.

Support Organizations & Resources

New Zealand:

  • Problem Gambling Foundation NZ – Free, confidential support and counseling services
    www.pgf.nz
    Phone: 0800 664 262 (Gambling Helpline)
  • Gambling Helpline – 24/7 free phone and webchat service
    Phone: 0800 664 262

International Resources:

Take Action Today

If you or someone you know is struggling with problem gambling, please seek help immediately. You are not alone.

Contact the Problem Gambling Foundation NZ on 0800 664 262 for free, confidential support. Help is available 24/7.

Remember: It's never too late to ask for help, and recovery is possible with the right support.

Last updated: 2026. This responsible gaming information is provided for educational purposes in compliance with New Zealand gambling regulations.